top of page

Privacy Policy

Updated  December 2022


Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.

The following outlines our privacy policy.

When accessing the website ,  Bidili Retail will learn certain information about you during your visit.

The following outlines our privacy policy.

Bidili Retail (BR) processes personal information (Personal Data) every day. This information is used by BR and their associates as part of their normal work. We take our duty to protect your Personal Data very seriously and all processing will be in line with the General Data Protection Regulation 2016 (GDPR) and general UK Data Protection legislation.

Personal Data is any information by which an individual person can be identified. This includes a name, identification number, address, email address, IP address, photo, date of birth, and phone number. It also covers any factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a person.

Processing includes the collection, recording, organising, storage, adapting, retrieval, use, erasure, or destruction.

We will take all reasonable means to keep your Personal Data confidential whether this is held on the computer, on paper, or other media. Every member of staff working with BR has a legal duty to keep information about you secure and confidential. This is also included in associates, contractors, and partners' terms and conditions.

For any information please contact Cara Bell 7 Battery End, Newbury RG14 6NX. Email:

Information on how we use your Personal Data


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to

Information will be seen by Cara Bell from Bidili Retail and any staff and contractors looking after you and by others involved in delivering your services. There is sometimes a need to share information about you with other Third-Party providers so that we can work together to provide you with the best possible service to meet your needs. We will only ever share your information when there is a legitimate need to do so.

It may also be necessary to share some information with: Suppliers, Business associates and other professional advisers, Financial organisations, Official bodies, Service providers including but not limited to online system providers such as Google, Google Analytics, Active Campaign, Calendly, PayPal, Stripe, MemberVault, Video Vimeo, Cloudflare.

We never share personal data with any other organisation for third party marketing purposes.

We want to keep in contact with our Clients and those who have inquired about our services and keep them updated about our products, services, team news, and promotions by email and newsletters.

Any marketing communication sent to you will contain an option for you to unsubscribe should you not wish to receive any further such materials.

We will only send out marketing materials in accordance with GDPR requirements.

We will make sure that the information we hold about you is accurate and up to date. We may check with you from time to time to make sure we have the right information about you.  If the information is not correct, you can ask us to change it.


You have the right to be informed about how your Personal Data is used. This document aims to explain how we use your information but if you are unsure or require more information, please ask SR.

You have the right to have any inaccurate information about you corrected.

You have the right to have information about you deleted or to stop us from using it when we do not need to keep it anymore. This is subject to our legal rights.

You have the right to access your records (see below) using a Subject Access Request.

You have the right to data portability so that you can use your information with an alternative service provider.

You have the right to object to having your data processed for Direct Marketing purposes.

If you need further information about the information that we keep about you, please speak to us.  We will try to answer your questions. If you have any complaints, please send them to Cara Bell. 

12. Cookies

The internet pages of BR use cookies. Cookies are text files that are stored in a computer system via an Internet browser. Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID. Using cookies, BR can provide the users of their website with more user-friendly services that would not be possible without the cookie setting.

Using a cookie, the information and offers on the BR website can be optimised with the user in mind. Cookies allow us to recognise our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website user that uses cookies e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookies are stored on the user's computer system. The data subject may, at any time prevent the setting of cookies through our website using a setting on their browser being used and so deny the setting of cookies. Already set cookies may be deleted at any time via the internet browser. This is possible on all popular internet browsers. If an individual deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

The following links explain how to access cookie settings in various browsers:

To opt-out of being tracked by Google Analytics across all websites, visit this link:

You may not transfer any of your rights under this Privacy Notice to any other person. We may transfer our rights where we reasonably believe your rights will not be affected.

Unless otherwise agreed, no delay or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.

This Notice will be governed by the laws of England and Wales.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

bottom of page